Responsibilities:

• Guest Experience:

  • Create a memorable dining experience by anticipating guests’ needs and delivering a seamless, attentive service.

  • Guide guests through the menu, sharing insights on the seasonal, plant-forward dishes and zero-waste philosophy.

  • Handle special requests with flexibility and warmth, ensuring each dining experience is unique and personalized.

  • Facilitate a great guest experience by organizing the daytime poolside operations and room service

• Team Leadership:

  • Train and mentor servers on 5 star service standards, menu knowledge, and eco-conscious practices to maintain a cohesive, well-prepared team.

  • Lead pre-shift meetings to ensure the team is aligned on daily specials, menu updates, and specific guest needs.

  • Develop staff schedules, ensuring adequate coverage during peak and off-peak periods.

  • Support team members during busy times by stepping in where needed, setting a positive, energetic example.

• Supplier Management:

  • Place orders with our existing suppliers

  • Check deliveries and invoices to ensure the correct amount and cost of orders

  • Ensure all shifts have enough inventory of all ingredients and equipment needed for a smooth guest experience

• Sustainability & Operational Standards:

  • Work closely with the kitchen team to coordinate the service flow, maintaining efficiency and sustainability in every step.

  • Uphold the zero-waste policy by monitoring food usage and ensuring minimal waste throughout service.

  • Vet suppliers, place orders and assist with inventory management, keeping a mindful eye on stock levels to support eco-friendly purchasing and reduce excess.

• Ambiance & Aesthetic:

  • Oversee the dining area’s cleanliness, ambiance, and table settings, ensuring they reflect Tella Thera’s relaxed, nature-inspired atmosphere.

  • Make sure lighting, music, and décor complement the guest experience, creating an environment where guests can unwind and connect with the surroundings.

Qualifications:

• Experience & Skillset:

  • Previous experience as a restaurant captain, lead server, or similar role in a fine-dining or boutique environment.

  • Knowledge of Greek wines and bar operations

  • Strong knowledge of eco-conscious dining trends and a passion for sustainable cuisine.

  • Excellent communication and interpersonal skills, with an ability to connect with diverse guests.

• Leadership Qualities:

  • A positive, collaborative attitude with a commitment to inspiring and supporting team members.

  • Adaptability in handling high-energy settings while maintaining poise and quality service.

• Commitment to Sustainability:

  • A deep appreciation for sustainability, with knowledge of zero-waste practices and eco-friendly standards.