Front Desk Agent – Semiramis

Responsibilities:

• Welcome and greet guests in a warm and friendly manner
• Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
• Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction
• Perform all check-in and check-out tasks
• Provide information about the resort's facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and professionally

The ideal candidate should be:

• Friendly and have a polite personality
• Able to multi-task and use initiative, focusing on guest needs
• With excellent communication skills
• Detail oriented

Requirements:

• Degree in Hotel Management or Tourism
• Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated
• At least 2 years previous hotel experience in similar position
• Flexibility in working night shifts
• Computer literacy - knowledge of OPERA will be consider as an asset